Solutions Developer

Hey, I'm Jake Phillips

Atlassian Admin & Systems Architect

I turn messy business processes into workflows that actually work. 4+ years building enterprise solutions for DoD teams—making complex systems simple and getting people to actually use them.

By the numbers
3,000+
DoD Users Served

89 Jira projects. Replaced expensive third-party software with native solutions. Hit 70% adoption rates through training programs that don't suck.

Jira Software Confluence Service Management Azure DevOps Scriptrunner Workflow Design JQL & AQL CI/CD Pipelines
Jira Software Confluence Service Management Azure DevOps Scriptrunner Workflow Design JQL & AQL CI/CD Pipelines

What I Bring

Former educator, current tech nerd. I don't just build systems—I make sure your team actually adopts them. That teaching background? It means I know how to explain things without being condescending.

[ 01 ]

Atlassian Platform

Jira, Confluence, Assets, JSM. Deep expertise in JQL, AQL, Scriptrunner, and Groovy automation.

[ 02 ]

Systems Integration

Replacing legacy apps with native solutions. Migrations, upgrades, and cross-platform workflows.

[ 03 ]

Cloud & DevOps

Azure certified (AZ-900). CI/CD pipelines, DevOps practices, infrastructure that scales.

[ 04 ]

Training & Adoption

From 1-hour workshops to 3-day deep dives. I build knowledge bases and champion tech adoption.

Let's Connect

Open to opportunities and collaboration